FAQ

What is the delivery time? 

We usually send you a digital preview of your poster within 48 hours, by email. We work 7/7. 
Printing and shipping usually take 3-5 days after the poster is made and approved by you. (Depending on your country of residence)

 

Where can I find your designs ?

We are working on a fully customizable business, so that, you can just put the design you want on the "MOVIE YOU WANT" tab, and we will create it.

For example, you are interested in "Dallas Cowboys", So you'll only put "Dallas Cowboys" on the tab, so that we will start working on.  

 

Will the poster be of good quality? And how ?

Our designers work, selected with care, work very hard to provide you the best quality movie posters, that can not be found anywhere else. We also use the best quality paper possible, that respects the environment. 

 

Can I get revisions? How much it will cost? And how many time? 

Yes! If there is anything you want to be changed, WE OFFER UNLIMITED FREE REVISIONS! Usually, it takes our artists 48 to 72hours to finish all revisions. 

 

How do I know if the result with please me? 

You will validate each step of the process. Before printing your physical movie poster, we will send you a digital proof and will wait for your comments. If everything suits you, printing will start. If not, we will modify your movie poster and send you an other revision. We offer unlimited free revisions, so that we can get 100% customer satisfaction. 

 

Should I send you a mobile photo ?

Yes! Modern phones have a good quality camera and most of our customers use it and get beautiful results. To get better results, we do recommend reading How It Works before starting your project.  

 

Can I see a preview before ordering?

To be honest, we do not have a real time preview option, as our time draw your movie poster by hand. You will get a digital preview sent within 48hours after order.   

 

How can I know if my photo is ok? 

We recommend reading How It Works first. Usually, most photos work nicely. If you are still not sure, please drop us an email : support@like-a-star.com

 

Are animals considered as people? 

Yes, because the time and precision of the work remains the same whether it is a pet or a man. This is why we place your pet as a whole person, just like you ;)

 

How is the poster sent?

We print locally in 30 countries around the world, and ship to 170+ countries.
Automatically, we will print at the facility closest to your address. Shipping is always free. Besides that, you can also add the 'digital file' to your order at a small charge, which will allow you to print it yourself if you want more copies in the future.

We offer:

- Print 12x18" and 24x36" 

Canvas 12x18" and 24x36" 

- Glass Frame 12x18" and 24x36" 

- Aluminum Print 12x18" and 24x36" 

 

Can you make my movie poster from several photos?

Yes it can be done, but it will add artists work time, so there will be additional costs. Please refer to GET STARTED

 

What currency are your prices?

Prices are converted to the currency of your location. At the bottom of the site you can also manually select a currency. Checkout is possible in in USD, GBP, EUR, AUD, CAD. PayPal payments are made in EUR.

 

What payment methods do you accept?

We accept a wide variation of payment providers; PayPal, Visa, Mastercard, Maestro, American Express, iDeal, Shopify Pay, Apple Pay and Google Pay.

 

What if I am not happy with my film poster?

As we offer unlimited free revisions, we usually do not have unsatisfied customers. If, despite all revisions, you are still unsatisfied with the results, please check Return policy for more information. 

 

What quality should my photo be?

Generally, the larger the better. We recommend at least 2000 by 3000 pixels in the .JPG or .PNG file structure. Most modern cameras have a resolution big enough. But don’t worry, we’ll let you know if we’re having any issues.
 

I still have an unanswered question.

If you have a specific question, or feedback we can learn from, please don't hesitate to get in touch with us. Please send our team an email using the contact page.